Risk Statement > Risk Disclosure
Transaction Detail

BSC has been granted Decision No.379/QD-UBCK by the State Securities Commission of Vietnam on April 13,20216 approving the registration to provide online securities trading services for investors.
1. Advantages of the services:
Bring convinience and flexibility to investors in transaction processes; shorten the processing time of each transaction; thereby helping investors to save time and cost.
2. Risks arising from online transactions:
Although BSC has committed trying our best to delivery the best products and services, constantly improving the online trading system to meet the requirements of customers and minimize risk; online transactions still have some risks ariring from devices, transmissions or from third parties providing services beyond our control.
Here are the risks that may be encoutered during online transactions:
- Technical errors arising from hardware and software;
- Risk os downtime of the network system due to line congestion, power failure or programming errors;
- Risk of customers having their account login information stolen;
- Computer may be infected by a virus that stops information exchange activities in the system;
- Trading orders may be suspensed, stopped, delayed or have data errors;
- Customer identification may by inaccurate or misleading;
- Stock board or securities information may contain errors or erroneous;
- The telecommunications network used to place orders via mobile phone, searching transaction information or receive notifications may have problems, overload or congestion;
- In addition, system acceess speed may be adversely affected by market volatility, high internet traffic, system performance or other factors beyond our control;
3. Disclaimer
BSC is not responsible for any errors or damages arising from:
- Investors provides information that is late, incomplete or inaccurate, leading to the inability to use the online transaction service and/or perform online transaction;
- Failure of the system or any related technical errors leading to the system's refusal to perform customer's online transactions;
- BSC delays or fails to perform its responsibilities in accordance with the terms and conditions of using the online transaction services due to mechanical, data processing, and telecommunications malfunctions, natural disaster or any event beyond the control ofBSC or as a result of fraud or forgery by any third party;
- The use or performance of online transactions to access the information provided by the online transaction service by persons authorized by the investor;
- The investor's loss or theft of tokens, disclosure of username, login password, transaction password, electronic signature and/or other identifiers provided by BSC leads to others using the information in order to use the online transaction service and/or perform the online transaction or to access the information provided by the online transaction service.
4. Help
In the event that investors discover that someone else is using your password to access and perform unauthorized transactions, please immediately notify BSC at phone number (+84 4) 3935 2722 (Ext: 113). , 123) for timely handling measures.
We are committed to applying optimal solutions to bring customers the best quality service and minimize technical risks.
Sincerely thank customers for trusting to choose online transaction service at BSC company.

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